at Navy Federal Credit Union,

Federally insured by the NCUA

Pros

High rates for share certificates
No monthly fees on basic savings and several checking accounts
Over 30,000 free ATMs, some checking accounts offer ATM fee rebates

Cons

Small branch network
0.25% APY on basic savings; better rates available elsewhere

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Overall

4.0

Navy Federal Credit Union is the largest credit union, with over 7.5 million members and a mission to serve those who serve our country.

 

Military-based membership: You can join Navy Fed if you’ve served in a branch of the U.S. armed forces on active duty or as a reservist, if you’ve worked for the Department of Defense or a DOD contractor, or if you’re immediate family of someone eligible for membership

 

Why join: If you live near a branch or don’t mind banking online, you can find mostly no-fee checking and savings accounts and high rates on share certificates.

Ratings methodology | Updated May 4, 2018

Checking

4.5
All five Navy Federal checking accounts earn dividends, and you can choose from some solid free and low-cost options.
Basic Savings Account
APY
0.25%
Min. balance for APY
$5

at Navy Federal Credit Union,

Federally insured by the NCUA

EveryDay Checking
APY
0.05%
Monthly fee
$0
Balance to waive monthly fee
$0

at Navy Federal Credit Union,

Federally insured by the NCUA

Standard Certificate
APY
3.00%
Min. balance for APY
$10,000
Length of term
5 years

at Navy Federal Credit Union,

Federally insured by the NCUA

How does Navy Federal Credit Union compare?

Navy Federal Credit Union

Basic Savings Account

cheatgame.info Rating

at Navy Federal Credit Union,

Federally insured by the NCUA

APY

0.25%

Monthly Fees

$0

Bonus features

No Monthly Fee

Live help 24/7

Mobile-friendly

Goldman Sachs Bank USA

Online Savings

cheatgame.info Rating

at Goldman Sachs Bank USA,

Member, FDIC

APY

2.05%

Monthly Fees

$0

Bonus features

No Monthly Fee

Competitive APY

American Express National Bank

High Yield Savings Account

cheatgame.info Rating

at American Express National Bank,

Member, FDIC

APY

2.00%

Monthly Fees

$0

Bonus features

No Monthly Fee

Competitive APY

Not for you? Read more bank reviews
cheatgame.info reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with cheatgame.info. Banks, issuers and credit card companies are not responsible for any content posted on the cheatgame.info site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
They don't care about the people they claim to serve
NFCU used to be a small credit union, only for active duty Navy/Marines. Then they decided the profit margin mattered more. I could go on for hours on the horrid customer service but I think I can paint a far better picture of how bad this organization is run by stating that they insulate management from dealing with any customers. Customer complaints only go so high and then they die. No manager ever sees them. The only thing that matters is the bottom line, making NFCU just another soulless banking institution and as far as they go, you can find another with more locations and better rates.
Overall
Customer service
Excellent
Website / app
Excellent
Rates
Excellent
Fees
Fair
Changed my financial life
Previously I had accounts with a large bank, not going to name names but rhymes with Bells Margo, and I was charged a fee of over $12 for moving from my savings to checking, and then if that wasn’t sufficient to cover the debit I was then also charged over $30 in overdraft fees. My husband kept telling me “switch to NFCU” and I fought it for the longest. I wish I would have done it sooner!! I could never escape a vicious cycles of fees, and now I have a checking line of credit, home equity line of credit, vehicle loan, credit card, and a certificate! To start I live the CLOC because I don’t have to worry about overspending (oops) and being a little short on bills, it’s paid, I’ll catch up next paycheck. HELOC was a process to get completed. At the beginning I asked explicitly “how long is this going to take?” I had a time frame for when I was looking to get a new driveway and get some work done. I was told about two weeks from application to closing. It took over 6 weeks. I was prompt to submit all the paperwork and got confirmation of return, then two weeks later was told that it needed to be resubmitted due to an error on the paperwork. Fine, did that and faxed it direct instead of scan and email (hoping for better outcome). I never really got response from the processor. I pretty much had to call her for update if I needed anything. I included I had loans with them I wanted to be paid with the HELOC and that got left out (had to resubmit again), then finally got a closing date. The pros are it was for more than I had planned, so that’s cool. And of course the processor was so friendly and closing was easy. It’s just the communication part to get to closing that’s hard, but I believe NFCU is working on their mortgage processing so I don’t discredit them for it. My credit card has the lowest rate of all my accounts and I have quite a few with many different lenders. And it seems that they have a very giving lending guideline. Large credit lines, love it. Vehicle loan is okay, because it is a used vehicle. If I bought new the rate would have been so much better. Over all, great customer service always. And if you ever have a bad experience they want to hear it to benefit from it. That’s all I could ever ask! 10/10 always recommend
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