Pros

Up to $600 sign-up bonus.
Strong online and mobile features, including budgeting and many customer service options.
60,000+ fee-free ATMs.
1,800 overseas branches.

Cons

APY starts at 0.04% on standard savings account; better rates available elsewhere.
Balance of at least $500 required in basic savings account to waive monthly fee, more than some competitors require.
U.S. branches (about 700) are fewer than similar-sized peers.

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Overall

3.5

Citibank offers a range of products and tools you’d expect from a big bank, but it also has drawbacks often seen with large institutions, and it falls short of peers in some areas. Citibank is the retail banking division of Citigroup, a New York-based financial services provider with 200 million customer accounts worldwide. Ratings methodology | Updated Jan. 10, 2019

Checking

3.5

Citibank's various checking accounts generally come in combination packages with savings accounts, which have many fees or requirements. The checking account in the basic banking package has the best balance of options to avoid the monthly fee and have access to services such as checks.

Citi Savings
APY
0.04%
Min. balance for APY
$1

at Citibank,

Member, FDIC

How does Citibank compare?

Citibank

Citi Savings

cheatgame.info Rating

APY

0.04%

Monthly Fees

$5

Bonus features

Live help 24/7

Mobile-friendly

Goldman Sachs Bank USA

Online Savings

cheatgame.info Rating

at Goldman Sachs Bank USA,

Member, FDIC

APY

2.25%

Monthly Fees

$0

Bonus features

No Monthly Fee

Competitive APY

HSBC

Online Savings Account

cheatgame.info Rating

at HSBC,

Member, FDIC

APY

2.30%

Monthly Fees

$0

Bonus features

Competitive APY

No Monthly Fee

Not for you? Read more bank reviews
cheatgame.info reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with cheatgame.info. Banks, issuers and credit card companies are not responsible for any content posted on the cheatgame.info site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Absolutely the worst Bank ever
Very bad customer service or actually there's none. I opened my account more than three months ago and still they haven't deposited the "cash Bonus" that I'm entitled to according to the offer that says the money will be deposited 60 days after account open with minimum funds maintained which I have over the requirement. so I recommend everyone not to waste their time and run don't just walk from them.
Overall
Customer service
Poor
Website / app
Poor
Rates
Fair
Fees
High
Zero star customer service
Closed the complain before resolution arrive. Already called 18 times with zero results. Over a month now with a complain with their system bug. Will wait 3 months before I decide what to do. Opened the account almost 2 months now. My complain is still unresolved after 40 days.
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