Pros

More than 3,000 branches in 26 states.
Promotional CDs with rates starting at 1.75% APY; rates vary depending on your location.

Cons

0.01% APY on standard savings account; better rates available elsewhere.

At cheatgame.info, we strive to help you make financial decisions with confidence. To do this, many or all of the products featured here are from our partners. However, this doesn’t influence our evaluations. Our opinions are our own.

Overall

3.0

It’s no secret that big banks sometimes charge high fees and offer low interest rates. U.S. Bank, the country’s fifth-largest by assets, is no exception. But what this institution does well is provide convenient access to thousands of physical branches and ATMs.

 

Ratings methodology | Updated December 5, 2018

Checking

3.5

U.S. Bank offers seven types of checking accounts, from a basic account to options for students and people who exclusively use debit cards instead of checks, as well as an interest-bearing account for seniors. There are also silver and gold packages designed for those who have other accounts at the bank, and an additional interest-earning account.

 

The basic account is Easy Checking. It has a monthly fee of $8.95, or $6.95 if you opt for online statements. To get the charge waived, make monthly direct deposits of at least $1,000 total or maintain an average account balance of $1,500.

 

U.S. Bank offers free access to more than 4,700 U.S. Bank ATMs nationwide. But if you go outside of the network, the bank charges a $2.50 transaction fee, in addition to whatever the ATM’s owner may charge (unless it’s a MoneyPass ATM, in which case there’s no surcharge from the ATM operator).

Standard Savings Account
APY
0.01%
Min. balance for APY
$1

at U.S. Bank,

Member, FDIC

How does U.S. Bank compare?

U.S. Bank

Standard Savings Account

cheatgame.info Rating

APY

0.01%

Monthly Fees

$0

Bonus features

2,000+ branches

Mobile-friendly

Live help 24/7

Goldman Sachs Bank USA

Online Savings

cheatgame.info Rating

at Goldman Sachs Bank USA,

Member, FDIC

APY

2.25%

Monthly Fees

$0

Bonus features

No Monthly Fee

Competitive APY

HSBC

Online Savings Account

cheatgame.info Rating

at HSBC,

Member, FDIC

APY

2.30%

Monthly Fees

$0

Bonus features

Competitive APY

No Monthly Fee

Not for you? Read more bank reviews
cheatgame.info reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with cheatgame.info. Banks, issuers and credit card companies are not responsible for any content posted on the cheatgame.info site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Good
Rates
Fair
Fees
Fair
Worst Experience
Probably the worst experience I have ever had with a bank. My partners and I decided to use them for our small business account. It seemed to start out ok until we found out they had not set up our account correctly. We were having issues every time we issued a check the return address either would show a personal address with the company name or a personal name with the company address. I called multiple times and they kept telling me to not log into a personal account. But we were logging into the business account and sending the check directly from there. Finally, after multiple calls one person was smart enough to look further into it and realize it was an error on their part and it was corrected. Next, we wanted to wire transfer money to our attorney in Mexico. We told them how many pesos we need to send them. Instead of converting the pesos to US dollars and taking that out of our account they sent the pesos equivalent but as US currency numbers. So basically, sent way more than needed. We noticed the error and told them. They acted as if they didn’t know what to do and couldn’t get the funds back. We warned them after months that the attorney at some point will have to claim it and be taxed on it. They continued to act as if they couldn’t do anything and told us to start trying figure their mistake on our end. Eventually they were unable to obtain the funds after waiting too long. The local manager threatened us by telling us if we didn’t return the money someone would get fired at US Bank for their screw up. We are a startup company and aren’t even paying ourselves so not sure what we could do about it. The manager doesn’t answer her phone or return her voicemails and is never in the office so not sure what she does. They just recently took the money back out of our account. We are talking about $5k which is peanuts to them, and it was their screw up. I know all banks have their good and bad, but I was blown away on how bad they are. Needless to say, we are moving on from them so just error on caution when looking to do business with them.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Horrible Customer Service
DO NOT BANK with US BANK. I made a cash deposit almost 2 weeks ago. The machine took my money and yet did not credit my account. I have been lied to repeatedly. First there would be a provisional credit for the missing funds within 2-3 days. Then I would have it in 10 days and now they are telling me I will have to wait 15 days. They say they need time to count down the ATM yet the manager of the branch this happened at already told me that is done weekly. It has been one lie after another and at this point I have ZERO hope that these people can be trusted or that I will ever see my money. The LACK of CUSTOMER SERVICE is appalling. Truly they should be ashamed.
Some of the reviews on the cheatgame.info site were purchased through a third party provider. Users who post a review directly on the cheatgame.info site will not be compensated in any way. Please see our Terms of Use and Posting Guidelines for more information.